Director, Quality and Performance Improvement

Job Summary:


* The Director of Quality and Performance Improvement is an inspiring leader who provides strategic, operational and thought leadership to support Valley Presbyterian’s mission and vision to improve the quality of health in the San Fernando Valley and provide excellence in all we do.

The director works collaboratively with the VPH leadership, clinical department chairs and medical staff to help develop, implement and monitor best in class quality and performance improvement.

The director provides operations and clinical improvement support at Valley Presbyterian Hospital by functioning as a performance improvement expert and educator.

The Director will coordinates accreditation and licensure initiatives.  The Director coordinates organization-wide efforts to ensure that performance improvement (PI) and quality improvement (QI) programs are developed and managed using a data-driven focus that sets priorities for improvements aligned to ongoing organizational strategic imperatives.

In addition, the Director provides leadership and coordination for improving the organization’s measures of success and key performance indicators, evaluating the impact that system improvements have on quality of care and publicly reported data, and developing PI and QI training programs that focus on enabling the hospital to achieve its strategic goals.

Experience/Qualifications:


* Minimum of 5 years of acute care hospital experience in quality, patient safety, and performance improvement is required.


* Knowledgeable and experienced with Lean, Six Sigma, PDCA and other performance improvement methods, with a record of successful improvement projects.


* Strong record of leadership, project management, and collaboration


* Demonstrated analytic and computer skills including use of statistical control charts with strong writing, problem solving and communication skills

Special Skills/Knowledge:


* Knowledge of quality and performance improvement methodologies, safety and reliability science


* Skilled in communicating effectively, facilitating group processes and training staff; preparing data analysis


* Ability to establish and maintain effective and productive working relationships with all employees, public and private organizations, and regulatory agencies


* Ability to work under pressure and to maintain efficiency and composure


* Demonstrated commitment to participatory management and a strong service orientation


* Exceptional customer service and interpersonal skills


* Proficiency in planning, coordinating and implementing patient and staff safety procedures


* Good judgment and decision-making abilities


* Excellent verbal and written communication skills


* Interest in continuous learning and a commitment to staying informed on regulatory changes


* Talent for leading and facilitating group and team meetings


* Attention to detail and analytical skills


* Abilit...