Head of Employee & Labour Relations, India

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Job Function:
Human Resources

Job Sub Function:
Employee & Labor Relations

Job Category:
People Leader

All Job Posting Locations:
Mumbai, India

Job Description:

The Head of Employee and Labour Relations – India has overall responsibility of leading the delivery of Employee Relations and Labor Relations Services in India.


* You will be responsible for the effective management of Employee Relations matters (grievances, discipline) measured by resolution of service requests within defined time periods, levels of accuracy and quality standards and customer satisfaction levels.


* You will provide Labor Relations oversight for India and support and advise on the collective bargaining process including developing and implementing a country strategy, which promotes harmonious relationships with the Union and ensures business continuity and outcomes.


* You will ensure that the terms and conditions of employment in India is compliant with legal standards and internal company requirements.


* As a Head of Employee and Labour Relations, you will lead the development of internal Employee and Labour relations capabilities with HR, Managers and Employees.


* You will provide subject matter expertise on significant workplace or individual events including restructuring, acquisitions, divestitures, outsourcing etc.

You will take on key responsibility in leading a team that provides services in a timely manner, treats the workforce respectfully and maintains high levels of confidentiality, trust and integrity in the handling of sensitive matters.

You will also be involved in delivering pro-active Employee and Labour relations work, process excellence and continuous improvement.

Major Duties & Responsibilities


* Develop and Implement Country specific ER/LR Strategy in alignment with Global and ASPAC


* ER/LR strategy and vision.


* Employee Relations – Ensure timely and compliant handling of all Grievance and Discipline Requests, Coach & train managers and employees and build capability within the employee relations team.


* Labor Relations: Development, implementation and mentorship on Labor Relations Strategy, preparation & negotiation of CBA within agreed parameters with BUHR, Business impact assessment, Ad hoc Labor Relations advising including for major workforce events (M&A, Divestitures, Restructuring).


* Performance Management – Coach managers on handling performance i...