Loan Servicing Specialist IV

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Job Summary:

As a Loan Servicing Specialist IV in the Centralized Money Movement Team, you will process high complexity loan transactions, ensuring accuracy and compliance.

You will handle monetary and non-monetary transactions, reconcile differences, and maintain system integrity.

Your role is crucial in minimizing credit and business risk while providing exceptional customer service.

Job Responsibilities:


* Create PDF batch work for quality control and document repositories.


* Enter customer and loan details into the loan system.


* Process wires, draws, payments, and maintenance transactions.


* Identify and correct inaccurate or incomplete transaction information.


* Minimize credit and business risk through compliance awareness.


* Participate in projects and working groups as required.


* Review and complete escalated requests.


* Exercise judgment, discretion, and prioritization.


* Maintain prompt communication with business partners.


* Meet or exceed established Service Level Agreements.

Required Qualifications, Capabilities, and Skills:


* Successful completion of all periodic High Value Business Entitlements (HBVE) background checks.


* Bachelor's degree or higher in Accounting, Business, or Finance.


* 4 years of prior loan operations and/or quality control experience in banking or financial services.


* Proficient in Microsoft Office applications.


* Knowledge of ACBS and/or Loan IQ.


* Understanding of US Dollar and Foreign Currency Loans.


* Excellent interpersonal and communication skills.


* Ability to multi-task and prioritize workloads effectively.


* Strong organizational and time management skills.


* Attention to detail and accuracy.

Preferred Qualifications, Capabilities, and Skills:


* Experience with internal tracking and monitoring systems.


* Working knowledge of legal/credit documents.


* Ability to interpret standard reports and forms.


* Ability to maintain high performance levels in stressful situations.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of ...