Product Portfolio Operations Manager

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Product Portfolio Operations Manager within Operations Cross Product Strategy, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.

Job responsibilities


* Work across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives


* Enable operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices


* Drive adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized


* Implement a product-level collection strategy consisting of controls, financials, and resourcing needs


* Facilitate Stakeholder and Relationship Management with Product teams to ensure alignment on book of work impacting operations.


* Lead dependency management coordination and facilitation across products to ensure delivery timing, commitments, and execution are achieved successfully


* Partner with Operations Strategy & Readiness teams to ensure business stakeholders are aware of product deliveries and release.


* Regularly report on Initiative status, health, and timing to effectively communicate Operations product progress & execution status to leadership

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product delivery & execution, project / program management, performance optimization, or product operations


* Proven ability to manage and implement operational effectiveness initiatives


* Strong ability to operate within the product development life cycle and agile methodologies


* Strong organizational skills & time management


* Strong executive communication skills - ability to summarize ongoing project work in a concise, efficient manner


* Ability to influence multiple stakeholders outside of their own organization or line of business in order to drive work forward effectively

Preferred qualifications, capabilities, and skills


* Basic proficiency in JIRA / JIRA Align


* Knowledge of working in a Product Management organization - partnering with Product Owners, Technology, Design and Data partners

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofit...