Kohler Experience Center Design And Sales Consultant

Are you outgoing, knowledgeable, and service-oriented? Do you enjoy staying up to date with the latest kitchen and bath design trends? Do you have a keen eye for aesthetics and the determination needed to close sales? If so, we'd like you to join our Showroom team as a Design & Sales Consultant.

About the Role:

You will:



* Provide expert product selection assistance and design services to our showroom customers both in the showroom and at the customer's location.


* Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.


* Provide hospitality and warmly welcome each customer.


* Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms.



* Articulate your showroom value proposition to get your customer's attention, engage them, teach them, and show them the value you provide.


* Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.


* Build and maintain long-term customer relationships, creating referrals and repeat business.



* Develop and maintain knowledge of product lines and features.


* Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.


* Use sales reports and sales forecasting tools to meet or exceed established sales targets.



* Follow-up on leads and generate new business.


* Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects.


* Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.



* Keep showroom clean, neat, current, stocked, and safely displayed.



* Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.


* Successfully complete required safety and compliance training programs as assigned.


* Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:



* 2+ years of experience in plumbing design and sales.



* Knowledge of products sold in the showroom preferred


* Experience working with luxury, high end products and customers.

Our ideal candidate will also:



* Be knowledgeable of kitchen and bath design trends.



* Have experience with architectural blueprints and have a strong sense of aesthetics.


* Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.


* Demonstrate outstanding customer service and verbal/telephone communications skills.


* Demonstrate a deep product knowledge related to kitchen/bath trends to be able to answer customer questions a...

Hajoca Corporation Job 8553 by eQuest