Quality Monitoring Officer

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

To oversee the quality of the delivery teaching and learning within qualifications and programmes delivered within the Skills and Apprenticeship division, provide outstanding support in implementing, developing and improving programmes of learning based on direct activity and evidence of verification, observation of teaching, learning and assessment, curriculum reviews, deep dives and standardization activity to ensure that the delivery of the Skills and Apprenticeship division is outstanding.


* To drive the need for outstanding teaching, learning and assessment by carrying out OTLAs, supporting improvements with development plans and training


* Work with Curriculum Specialists on the content design to ensure that where appropriate awarding body requirements are being met and where necessary organize approvals


* Work with Curriculum Specialists on the content design to ensure that where appropriate EPA organisation requirements are being met


* To ensure that Coaches and Trainers follow the appropriate assessment guidance for the qualifications being delivered - tested through verification and observation


* Conduct internal verification in line with strategy and sample candidate evidence to verify assessment decisions adhering to the Centre Strategy and undertake regular sampling assessment activities, methods and records to monitor the consistency of assessment decisions as specified by qualification documentation


* Maintain, evolve and manage a risk based approach to sampling that is based on the full KPIs of the team and the full performance of the department and individual Coach or Trainer


* To ensure that testing requirements are adhered to


* Where necessary provide invigilation support and mock end point assessment


* Provide timely reports on your activity around first time pass rates, timely achievement, deferral of work etc


* To ensure that all learners' achievement records and centre documentation are completed in accordance with requirements for AOs and EPAOs.


* Organise, prepare, deliver regular, effective standardisation meetings with Coaches and Trainers that drive improvements in the quality of delivery, programme design and teaching/learning methodologies


* Ensure that Coaches and Trainers are maintaining their occupational CPD and that that competency is recorded, stored and available for inspection.

Drive the need for continual CPD and influence the training agenda for the department, delivering direct sessions where appropria...