Senior Manager of Infrastructure Engineering - IAM Release Senior Manager

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

The IAM Infrastructure Manager is a strategic leadership role responsible for the comprehensive management of JPMorgan Chase's enterprise-wide Authentication and Authorization solutions.

This role encompasses strategic release planning, communications management, and deployment, with a strong focus on cross-line-of-business collaboration to ensure secure, timely, and compliant implementation of IAM initiatives globally.

Additionally, the role involves assisting with program deliverable tracking on major initiatives and vendor management by collaborating with technologists, regulators, and third parties as needed.

In this high-impact role, you can step up as a tech leader and innovator by providing your knowledge and mentorship to infrastructure engineers and operate team.

Lead teams towards excellence and demonstrate your skills as a leader.

Exercise independent judgement within defined parameters to determine appropriate actions to bring these issues to a resolution.

Job responsibilities:


* Strategic Solutions Release Planning & Coordination: Spearhead the strategic planning and coordination of IAM software releases, including meticulous scheduling, sequencing, and deployment.

Collaborate closely with technologists and the operations teams across various lines of business to ensure seamless integration and minimal business disruption.

Foster readiness across all teams and ensure that the planning and coordination of IAM software releases are directly aligned with the broader organizational goals and business strategies


* Change Management and Risk Mitigation: Oversee comprehensive change management processes, ensuring thorough documentation and managing final approvals.

Work collaboratively with technologists to proactively identify and mitigate risks, ensuring smooth release cycles with well-defined backout plans.


* Communication and Issue Resolution: Serve as the central point of contact for all release communications, facilitating stakeholder meetings and providing regular updates on release progress.

Collaborate with technologists and the operations team to resolve conflicts, remove blockers, and manage dependencies across business units.


* Stakeholder Engagement: Engage with cross-functional stakeholders and executives, providing regular updates on release status, risks, and impacts.

Foster a collaborative environment to ensure successful release outcomes and secure necessary support and resources.


* Quality Assurance: Partner with QA teams and technologists to ensure that all releases meet stringent quality standards.

Promote a culture of excellence and continuous improvement in quality assurance practices.


* Governance & Compliance: Enforce adherence to security, regulatory, and audit standards throughout release cycles, leveraging established governance frameworks.


* Continuous Im...