Program Partner-NMDP Chapters

Job Description

POSITION SUMMARY:

The Program Partner is responsible for managing partnerships focused on assigned market(s) and/or program(s).

Engagement will be at the national level with implementation at regional level with a focus on providing superior partnership service and results that save lives.

Assigned market:

NMDP's Campus Chapter program with a target recruitment audience of 18-24 years olds with focus on campuses with high African American, Hispanic/Latino and/or Asian American Native Hawaiian Pacific Islander student enrollment.

ACCOUNTABILITIES:

Program Management:


* Organize, track and perform one-to-one communication campaigns through all available communication channels (phone, email, text) to various audiences, as assigned by leader to engage constituents.


* Identify and research future opportunities within assigned market and elevate to supervisor for vetting within assigned market.
+ Assist in pitching, closing and managing approved Chapters.


* Maximize impact within scope of budget and human resources building upon volunteer network


* Act as subject matter expert to internal and external parties for assigned market.


* Act as relationship manager on assigned market to related contacts.


* Assume all program and operational management of assigned market including, but not limited to, lead management; training facilitation; meeting facilitation competition tracking reporting results and creating annual reports.


* Professionally represent NMDP at approved conferences and conventions, both virtually and in person


* Accountable to data driven KPIs including but not limited to registry members recruited per initiative, renewal/retention rate within target market etc.


* Responsible for assigned market impact reporting to key internal and external stakeholders.


* Support needs of the assigned market team under the direction of leader.


* Track and manage budget assigned to initiatives, with approval.


* Provide input to leader, and collaboration with team, on strategic planning and execute upon plan operationally.


* Collaborate through leader with MDPO marketing business partner in support of measurable marketing strategies and communication plans that support the growth and development of assigned market and partnerships.


* Collaborate with peer team to provide one NMDP voice and Chapter experience in market


* Anticipate and execute on the needs for internal and external stakeholders erring on the side of overcommunication and transparency


* Identify and act upon operational inefficiencies, escalating to peer team and leader


* Responsible for utilizing CRM (Salesforce) to capture Chapter activity, create campaigns and monitor campaigns created by team members, and Looker to track Chapter results.


* Other duties as assigned.

REQUIRED QUALIFICATIONS:

Knowledge of:


* Expertise working with and through diverse audiences inc...