HPC Linux System Administrator, Berkeley, CA - Onsite

HPC Linux System Administrator, Berkeley, CA - Onsite

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Provide technology consulting to external customers and internal project teams.

Responsible for providing technical support in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses.

As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction.

Maintain knowledge of leading edge technologies and industry/market domain knowledge.

Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects.

Contributions include applying developed subject matter expertise to solve common and sometimes complex technical problems and recommending alternatives where necessary.

Exercises independent judgment and consults with others to determine best method for accomplishing work and achieving objectives.

US Citizenship required

On-Site daily work required

Responsibilities:


*  Maintain the HPC systems availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents


* Maintain system software and firmware revisions, including patches, updates, and OS upgrades


* Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution


* Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues


* Provide solutions and implement repair or workarounds when possible, fully documenting steps taken when required


* Manage software issues for both the system and user applications, submitting and tracking bugs as required


* Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications

Knowledge and Skills:


* Extensive kno...