PC Technician (Level 1) (Albany, OR)

PC Technician (IT-I)

If you would love to be part of a company that is poised for substantial growth with opportunities for advancement, then working for CPP and its subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium castings and components for the aerospace industry.

If you are selected to join our team you will enjoy benefits such as quarterly bonus, medical, dental, vision, 401(k), company paid life insurance and other great benefits!

Primary Purpose:
Installs, maintains, and supports personal computing devices and associated peripherals for the organization's employees.

Duties and Responsibilities:


* Configures and installs hardware and software that supports critical business needs.


* Sets up and connects to peripheral equipment, including printers and scanners.


* Troubleshoots and resolves malfunctions.


* Receives and addresses service requests from individual end users or from help desk ticketing system.


* Maintains and efficiently utilizes inventory of computer supplies.


* Tracks progress of service requests, updates ticketing systems, and logs repairs and services performed.


* Provide occasional after hours on call support as part of a rotating team.


* May support multiple CPP facilities located in Albany, OR.


* Performs work under direct supervision.

Minimum Qualifications and Experience:


* Ability to handle documented issues independently, attempts to solve more complex issues, and utilizes resources to escalate appropriately when needed.


* Possesses working knowledge of subject matter, including PC Hardware, networking, and Microsoft Windows.


* 1 to 2 years of IT experience preferred.


* Strong interpersonal skill s and commitment to quality customer service in interactions in person, over the phone, and in email communication.


* Able to work as a team player and be self-motivated.


* Able to read, understand, and follow written and verbal instructions.


* HS diploma or equivalent GED required, but candidates not meeting this requirement who possesses relevant experience will be considered.


* Must be at least 18 years of age.


* Solid job history including more than 1 year at previous or recent employer.


* Must be able to lift up to 50 lbs with or without reasonable accommodations.


* Must be able to walk up to several miles a day when doing hands on troubleshooting or hardware deployments.


* Must be willing to undergo a pre-employment background check.


* Must be willing to participate in pre-employment drug screen

Education Requirements:


* HS diploma or equivalent GED required, but candidates not meeting this requirement who possesses relevant experience will be considered.


* Associate degree preferred.

Consolidated Precision Products (CPP) is an industry-leading manufacturer of highly-engineered
components and sub-assemblies, supplying...