Resourcive: Telecom Practice Lead

Who we are:

Resourcive is an independent firm of technology and IT consulting experts specializing in Technology Value Creation.

We help mid-market and enterprise companies optimize their technology investments through a vendor-agnostic approach that reduces costs, enhances customer experience, and streamlines contact center operations.

Our clients rely on us to assess, design, and implement cutting-edge CX and contact center solutions that drive measurable business outcomes.

Position Overview

The Telecom Practice Lead is a client-facing technical leadership role responsible for the growth, execution, and delivery of Resourcive's Telecom practice.

This position focuses on advising clients on enterprise network strategy, legacy and modern voice services (SIP, PRI, VoIP), and Telecom Expense Management (TEM) solutions.

The ideal candidate will bring deep expertise in optimizing complex, multi-location telecom environments-often burdened by cost inefficiencies, legacy infrastructure, and vendor sprawl.

This leader will guide clients through Resourcive's proven consulting process, delivering both technical excellence and financial impact.

Success in this role requires strong client advisory skills, technical depth across telecom technologies, and the ability to translate complex telecom challenges into actionable, cost-effective solutions.

Key Responsibilities

Client Advisory & Engagement


* Serve as a trusted advisor to CIOs, CTOs, IT Directors, and Finance leaders on telecom strategy, optimization, and transformation.


* Lead clients through the end-to-end consulting process-from discovery and assessment to vendor selection, contract negotiation, and implementation oversight.


* Conduct network and telecom audits, identifying cost-reduction opportunities, technical improvements, and process efficiencies.


* Advise on architecture and procurement for services including SIP trunking, PRI, VoIP, SD-WAN, MPLS, broadband aggregation, and wireless connectivity.


* Provide strategic recommendations on TEM programs, including vendor selection, contract structure, and ongoing governance.

Telecom & Network Expertise


* Maintain deep knowledge of legacy and emerging telecom technologies, carrier services, and network transformation trends.


* Evaluate supplier offerings to ensure alignment with client needs for performance, cost, and scalability.


* Advise on integration of telecom services with broader IT infrastructure and cloud strategies.


* Establish and manage relationships with telecom carriers, TEM providers, and related technology partners.

Revenue and Pipeline Growth


* Collaborate with Business Development to identify and qualify new opportunities within the telecom space.


* Develop strategies to grow the Telecom practice, including service offerings, delivery models, and market positioning.


* Support marketing initiatives, including thought leadership content, webinars, and conference p...