Application Consultant (Professional Services)

You’ll join i2’s Professional Services team, working directly with clients or alongside partners to deploy, configure and optimise i2 intelligence analysis platforms across the full product lifecycle - from architectural design and implementation planning to training handover and long‑term optimisation. You’ll bring deep domain and technical expertise to every stage of deployment, acting as a trusted extension of the client team to deliver impactful solutions, drive adoption and enable analysts to extract meaningful intelligence from complex datasets.

Key Responsibilities


* Solution Architecture & Implementation
Collaborate with clients to design bespoke implementation strategies, including planning, deployment, upgrades, data migrations, and performance tuning.


* Platform Customisation & Integration
Configure and extend core products (Analyst’s Notebook, iBase, Analysis Hub/Studio, TextChart) to align with organisational workflows and integrate with existing systems via standard integration patterns.


* Client Engagement & Requirements Management
Gather and document business requirements and translate them into functional configurations and technical designs.

Communicate progress, risks, and outcomes clearly to client stakeholders.


* Performance Review & System Optimisation
Conduct health checks, refine performance, recommend improvements, and guide clients on enhancing analyst workflows and system maturity.


* Knowledge Transfer & Training Support
Deliver knowledge transfer sessions, best‑practice training and demonstrations.

Support the internal training team or directly upskill client analysts.

Required Skills & Experience


* Consulting Experience
Typically 3–5 years in technology or professional services, with exposure to intelligence, security, or government sectors preferred.

Experience in client‑facing roles and mid‑tier consulting environments is essential.


* Technical Proficiency
SQL/Database experience is essential.

Hands‑on knowledge of i2’s Analyst’s Notebook, iBase, Analysis Studio/Hub and TextChart would be a significant advantage, along with experience with data connectors and visualisation.


* Coding Skills
Good levels of hands-on coding knowledge (C#/Java/Typescript/React) with the ability to write custom plugins and connectors.


* Analysis & Configuration Expertise
Ability to interpret client data workflows, perform gap analysis, and implement appropriate configurations, extensions, and integration patterns.


* Containerisation & Cloud Deployment
Experience with deploying and managing applications using cloud platforms (e.g.

AWS, Azure, GCP).

Ability to support scalable, resilient, and secure environments.


* Communication & Stakeholder Management
Excellent verbal and written skills for presenting technical concepts to both technical and non‑technical stakeholders.

Client...