Senior Catering Manager

About Us

Discover our transformed hotel in Atlanta, GA.

From the vibrant decor to the personalized service, you're sure to love your stay at The Westin Atlanta Perimeter North.

Just moments from our Perimeter Center, Atlanta, hotel, you'll find destinations like Sandy Springs Performing Arts Center and Concourse at Landmark Center.

Following your time in the city, retire to the holistic warmth of our hotel rooms and suites, with pillowtop mattresses, flat-panel TVs and inspiring views.

If your day has been particularly stressful, reserve an appointment for a relaxing spa treatment from one of our expert technicians in the serenity of your accommodation.

During downtime, take a refreshing lap in our outdoor pool or get in a workout at our 24-hour fitness center.

Our 17 versatile event venues are also perfect for corporate events and social gatherings of all shapes and sizes.

Whether traveling to town for business or leisure, The Westin Atlanta Perimeter North offers everything you need for a successful Southern stay.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Supervise the daily operations of the Catering area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures.

Position is responsible for the daily operations of the Catering area.

Recommend procedural changes.

May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.

Essential Duties and Responsibilities

• Clear understanding of both monthly forecasting and the annual budget process.

Understanding of pace and productivity.

• Strong yield management skills with an understanding of optimizing the catering mix of business and the use of historical data.

• Experience evaluating every catering business opportunity to maximize revenue and profitability while achieving customer expectations.

• Maintain or exceed budgeted sales and profits in all catering areas.

• Assist in the development and implementation of effective marketing plans for generating catering revenues.

• Participate in the research of the competition's products, services and pricing and use it to develop strategic business plans.

• Optimize room rental charges.

• Experience selling to a variety of market segments.

• Consistently book repeat business by having a track record of long-term client relationships.

• Actively participate in industry related organizations (NACE, MPI).

• Thorough knowledge of sales techniques including strong closing skills and nego...