Commercial Operations Lead , Surgical Vision

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Job Function:
Sales Enablement

Job Sub Function:
Sales Operations & Administration

Job Category:
People Leader

All Job Posting Locations:
Petaling Jaya, Selangor, Malaysia

Job Description:

Commercial Operations Lead – Surgical Vision Malaysia

Reporting to the Country Manager, the primary responsibilities of the Malaysia commercial

operations lead will work closely with local Commercial team and cross-functional teams in SEA

Major Duties & Responsibilities

End-to-end Revenue Recognition
• Consolidate monthly demand at SKU level by liaising with local sales representatives on identifying demand based on actual and forecasted consumption.
• Validate the order to be placed for to-go market sales (TMS) by verifying inventory required against the current inventory stock and only place an order for missing or low quantity SKUs.
• Liaise with the distributor on monthly Purchase Order based on the validation performed and align with market lead for approval.
• Ensure the final shipping is completed post order being raised as well as maintaining Customer Base in SAP system.

Inventory Management
• Responsible for managing In-Market Sales data from distributors and monitoring inventory level data at warehouse and consignment locations.

Provide recommendations based on the insights derived from the sales and inventory data.
• Champion inventory analysis and reporting of Month on Hand (MOH) as key measurement for effective inventory management to SEA leadership team.
• Accountable for identifying any risks or opportunities associated with inventory management and communicate to SEA leadership team on timely basis.
• Accountable for consignment and samples management in accordance with SOP and compliance.

Data Management and Analysis
• Support market lead with projection and scenario planning of to-go market sales (TMS) as well as in-market sales (IMS), factoring in potential growth in market share during planning cycles (e.g.

BP, JU, NU and LRFP).
• Support market lead with TMS and IMS performance monitoring on actuals and forecast, providing variance analysis, and calling out risks and opportunities on monthly basis.
• Accountable for distributor profile management including pricing and ensuring distributor’s KPIs are met in operations and inventory management.
• Continuously secure and evaluate relevant information, identifying key issues, trends, relationsh...