Key Account Manager, Consumer/Retail

Job Title: Key Account Manager

Location: Mississauga, ON

Role Overview

As a Key Account Manager, you will be responsible for managing and growing strategic relationships with key clients in the sector for Consumer Goods and Retail.

Key Responsibilities



* Develop and execute strategic account plans to maximize business opportunities and achieve sales targets within the sector.


* Build and maintain strong relationships with key stakeholders at customer organizations, including procurement managers, supply chain directors, and executives.


* Identify and understand customer needs and proactively provide innovative logistics solutions to meet those needs.


* Collaborate with internal teams such as operations, customer service, and pricing to ensure smooth execution of customer requirements.


* Conduct regular business reviews with customers to assess performance, address any concerns, and identify growth opportunities.


* Stay updated on industry trends, market conditions, and competitors' activities to identify potential risks and opportunities.


* Prepare and deliver professional presentations and proposals to clients, showcasing DGF's capabilities and value proposition.


* Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)

Skills / Requirements:



* Bachelor’s degree in business administration, Logistics, or a related field.


* Minimum of 5 years of experience in key account management, preferably within the Consumer and Retail industry.


* Strong knowledge of the market, including key players, industry regulations, and logistics requirements.


* Proven track record of successfully managing large-scale accounts and achieving sales targets.


* Excellent communication and negotiation skills, with the ability to build and maintain strong relationships with customers.


* Strong analytical and problem-solving skills, with a strategic mindset.


* Proficiency in MS Office applications, particularly PowerPoint and Excel.


* Willingness to travel as required.

Pay Range: CAD 100.000 - 125,000 CAD annually  (Based on Experience)