Software Engineer III, ServiceNow

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within Employee Platforms Workforce Technology, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.

You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities


* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems


* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems


* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development


* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems


* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture


* Contributes to software engineering communities of practice and events that explore new and emerging technologies


* Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change


* Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills


* Formal training or certification on Software Engineering concepts and 3+ years applied experience


* Experience using ServiceNow platform, with demonstrated expertise in at least 2 ServiceNow modules either HR Service Delivery or ITSM


* Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular).


* Experience working on system integrations between ServiceNow and other applications using REST API.


* Strong analysis, problem-solving, and decision-making skills


* Experience in debugging issues and finding new ways of proactive monitoring to ensure platform stability.


* Ability to mentor junior developers, fostering a collaborative and innovative team environment.


* Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team.

Preferred qualifications, capabilities, and skills


* HR Service Delivery, ITSM or Workplace Services experience


* Service portal experience


* ServiceNow Certifications

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers...