DFS Collateral Manager

The Dealer Financial Services (DFS) Collateral Manager (CM) role is risk oriented reporting on a solid-line basis to the Senior Commercial Credit Officer (SCO) of the DFS Group.

The CM, in cooperation with the DFS Loan Operations Team, will be responsible for managing the overall field audit process of the DFS Group, including overseeing the results of the field audits conducted by the third-party field audit firm that the Bank contracts to conduct the field audits.

This position is rooted in ensuring that the Bank’s DFS lending positions are always backed by reliable and accurate field audit reporting and review.

Performance reviews are prepared by the Senior Commercial Credit Officer with input from the Managing Director of Middle Market Lending (MD), the DFS Commercial Regional Executive (RE) and the DFS Loan Operations Servicing manager.

Office location is remote with occasional travel for meetings.

Responsibilities:         
1.

Under the direction and review of the SCO, and in cooperation with the DFS Loan Operations Team, the DFS CM is responsible for the reporting to the SCO, MD, RE, DFS Commercial Credit Officer (CCO), DFS Portfolio Manager (PM) and DFS Loan Officer (LO) on the status of the DFS field audit results, including the corresponding Out of Compliance (sold unit) results;
2.

Recommend, and as applicable implement, improved oversight and processes within the DFS field audit operations;
3.

Oversee the review of field audit results and the resolution of these audits, in cooperation with the DFS Loan Operations Team.

The DFS Loan Operations Team will maintain responsibility of regular day to day field audit exception follow up and the clearing of all field audit exceptions;
4.

Monitor the daily Out of Compliance report to ensure that dealers are paying units off in a timely manner.

The DFS Loan Operations Team will maintain responsibility of the regular day to day Out of Compliance notification to dealers and the reporting, tracking and clearing of Out of Compliance (sold) units;
5.

Monitor for and identify any situations where the third-party field audit firm is not following practices and procedures agreed to between the Bank and the firm;
6.

Work to resolve field audit issues both internally, with our third-party field audit firm and with our dealers in a professional manner;
7.

Review the field audits exceptions, in cooperation with the DFS PM and LO, to determine which exceptions can be waived/cleared and which require further follow up to clear;
8.

Assist the DFS Loan Operations Team in achieving the timely response from dealers to resolutions of audit exceptions and Out of Compliance (sold) units being paid;
9.

In cooperation with the DFS Loan Operations Team, report to the SCO, MD, RE, CCO, PM and LO field audit and Out of Compliance (sold) unit exceptions that are unable to be cleared within the LUAG prescribed timeframe;
10.

Report to the SCO, MD, RE, COO, PM and LO any...