Communications & Knowledge Management Manager

Job Summary:

The Communications & Knowledge Management (KM) Manager plays a crucial role in leading, developing and executing the communications strategies, employee traveler engagement campaigns and knowledge management requirements of the SE Global Business Travel Expense (BTEX) Governance organization.

This leader will oversee all worldwide SE internal and external communications, develop targeted BTEX program-user messaging, harness BTEX "Engage" presence and communities, enhance BTEX knowledge management and support the BTEX team in putting together compelling business presentations.

Developing effective communication strategies, embracing data-driven storytelling, implementing employee engagement activities and launching KM initiatives are crucial to elevating the visibility and value proposition of the SE BTEX organization.

Key Responsibilities Include:

• Develop and execute internal and external communication strategies and initiatives aligned with the SE Global Business Travel Expense (BTEX) program.

• Harness various communication channels-such as Engage, travel booking and expense tools, company intranet sites, and SharePoint-to proactively engage employees and stakeholders worldwide, and to provide easy access to BTEX program and service information.

• Promote the digitization of BTEX communications and streamline employee access to program and service information through user-friendly digital channels.

• Align BTEX internal communications with Schneider Electric's critical business topics, channels, and timelines, while coordinating employee events and messaging to ensure high visibility across global platforms-including the intranet, Spice+ postings, and other key internal communication activities.

• Apply resourceful research and data-driven storytelling across all BTEX communications and presentations, collaborating with BTEX core team members, functional groups, subject matter experts, and others to create compelling content that reinforces the BTEX value proposition and program direction

• Stay informed and attuned to BTEX business priorities and initiatives to ensure message consistency and the timely communication of critical business and service announcements.

• Develop and deliver timely internal and external BTEX communications in response to emergency incidents

• Empower the BTEX team to effectively communicate with employees and strengthen advocacy through targeted end-user training, program engagement, and the delivery of high-value services.

• Continuously foster creativity in how BTEX communicates messages and announcements, ensuring alignment with the preferred information access and consumption habits of our diverse target audiences, internal and external

• Support SE Human Resources, SE Compliance, SE Indirect Procurement, SE Global Security, SE Digital and other BTEX internal partners when needed, to circulate important employee updates and information tied to BTEX program and ser...