Shipping Supervisor

The Shipping Supervisor is responsible for managing daily shipping operations, leading a team to ensure timely and accurate processing of all outgoing shipments.

This role requires strong leadership, attention to detail, and a comprehensive understanding of domestic and international shipping procedures.

 

Key Responsibilities:


* Prioritize safety in all functions of material preparation, movement, and tracking.


* Supervise and manage the shipping team of 7+ to ensure an efficient and effective operation.


* Oversee timekeeping and scheduling to meet processing deadlines.


* Train team members on departmental processes and best practices.


* Coordinate domestic and international shipments, including working with freight carriers.


* Prepare all necessary shipping documentation, such as packing slips, freight bills, commercial invoices, bills of lading, and shipper’s letters of instruction, ensuring compliance with applicable regulations.

Must maintain complete accuracy.


* Coordinate special shipping arrangements and handle custom requests from customer.


* Communicate with customers’ frequent inquiries to maintain transparency and meet their speed & quality expectations for deliveries.


* Negotiate rates with carriers and vendors to improve cost efficiency.


* Track and report daily shipping metrics, resolve issues, and identify opportunities to improve processes through root cause countermeasure analysis.


* Order shipping supplies in line with company policies.


* Generate identification tags for the assembly department.


* Provide shipping quotes and track shipments as needed.


* Maintain accurate records of all logistics activities including shipping documents, invoices and tracking data

Qualifications:


* Minimum of 3 years in warehouse operations.


* Minimum of 3 years in manufacturing logistics.


* Proficient in ERP Systems (LN/Infor preferred).


* Proficient in Microsoft Outlook and Office Suite.


* Strong communication skills (both verbal and written).


* Detail-oriented with strong organizational and math skills.


* Ability to work independently and with minimal supervision.


* Must be available to work extended hours (including overtime and swing shift) as needed to ensure freight readiness.


* Must be able to lift up to 50 pounds and stand for long periods.


* High school diploma or equivalent required.

 

Preferred Experience:


* UPS/FedEx shipping systems.


* Stand-up reach truck operation.


* Computer proficiency and basic technical troubleshooting.


* Critical thinking and problem-solving abilities.


* Bilingual skills are a plus.

 

Core Competencies:


* Leadership: Inspires and motivates team performance.


* Self-Starter: Works proactively without constant direction.


* Detail-Oriented: Executes tasks with precision and accuracy.


* Accountability: Takes ownership of responsibiliti...