Learning Lead III

Join our team as a Learning Lead III Vice President, where you will lead and develop impactful training programs for senior bankers working with affluent clients.

Leverage your expertise in learning development to drive strategic business goals and enhance employee performance across diverse topics.

As a Learning Lead III Vice President within the Talent and Employee Experience organization, you will play a pivotal role in developing training programs that support various business units, including managerial-level content.

Reporting to the Learning Manager or Learning Director, you will execute JPMC Learning strategies collaborating with clients, stakeholders, and other learning professionals to develop and deploy training courses using advanced learning methodologies.

Job Responsibilities


* Support priority business initiatives by partnering with business stakeholders, subject matter experts, and other learning professionals to design and deploy effective training solutions with measurable impact to business results.


* Enhance employee skills, performance, productivity, and quality of work through effective, innovative learning interventions.


* Maintain a solid understanding of the affluent client segment, line of business job roles, environment, goals, culture, key players, policies/procedures, and regulations.


* Ensure consistency in the learning development process by adhering to controls and standard operating procedures.


* Apply adult learning theory across various modalities.


* Support coaching for new-to-role and develop-in-role employees with clear, concise, interactive, and engaging content.


* Create a conducive learning environment and ensure the availability of necessary tools and resources.


* Assess participants' understanding of course content and adapt to audiences' learning needs.

Required Qualifications, Capabilities, and Skills


* 3+ years of experience in learning development, needs assessment, performance consulting, and support.


* Experience working with or supporting the affluent client segment with demonstrated success


* Proven success in managing multiple programs/projects.


* Ability to thrive in a fast-paced environment, adjusting to multiple demands, shifting priorities, and rapid change with composure.


* Strong work ethic, reliability, commitment, productivity, cooperation, self-discipline, accountability, and attention to detail.


* Collaborative team player, effective in virtual team environments.


* Strong written and communication skills, capable of interacting with employees at all levels of seniority.


* Superior analytical and decision-making skills, with innovative thinking.


* Proficiency in content development software (e.g., Articulate 360, Camtasia, Photoshop, Illustrator, Vyond) and Microsoft Office Suite.


* Bachelor's Degree or equivalent in business, financial services, HR, L&D, education, or a related field.

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