(Remote) Project Manager, Professional Services

A division of Harris, Advanced Utility Systems is looking for a Project Manager.

As a Project Manager, this professional will be responsible for managing the customer relationship during implementations and ensuring a high degree of customer satisfaction.

They will collaborate with stakeholders and internal teams to deliver projects on schedule and within the budget while meeting scope requirements.

They will possess excellent communication skills and proven problem-solving skills.

This remote role welcomes candidates anywhere in Canada.

Must be legally eligible to travel to the United States and across Canada, with the ability to commit to up to 50 percent travel based on project activities and requirements.

What your impact will be:


* Manage the scope of the project and changes to the project deliverables, while ensuring customer satisfaction and profitability.


* Explain implications of changes to project scope and priorities to client and management to ensure changes are understood and approved.


* Manage project financials.


* Proactively resolve project issues to mitigate delays and reduce the impact on project timelines.


* Provide updates to the management team and coworkers on customer/project status.

AI Augmented Project Management:


* AI supported decision making – ability to interpret AI-generated recommendations, forecasts, and risk assessments to improve project velocity, quality and outcomes.


* Prompt Engineering – craft effective prompts to elicit accurate, context aware responses from AI project management, reporting, and ticket management tools.


* Collaborative AI Tool Use – intermediate level support for Copilot for Microsoft applications and Teams to support internal and client collaboration on projects.

What we are looking for:


* Education in Business Administration or related field.


* Experience in managing software development projects through all phases of the project life cycle.


* Understanding of software development processes and methodologies.


* Ability to communicate complex technical concepts to non-technical stakeholders.


* Proven leadership abilities and experience in leading cross-functional teams.


* Excellent analytical skills to assess project progress and make data-driven decisions.

What would make you stand out:


* Previous experience in professional services as a project manager.


* PMP certification.


* Experience in the utility industry.


* Fluent in French.

What we can offer:


* 3 weeks' vacation and 5 personal days


* Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment


* Employee stock ownership and RRSP/401k matching programs


* Lifestyle rewards


* Remote work and more!

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America.

As a wholly owned subsidiary of Constellation Software Inc.

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