Customer Development Manager, E-Commerce

Customer Development Manager, E-Commerce

Job Description

Your Job

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

Role Overview & Primary Accountabilities:

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU.

We are looking for a dynamic and results-driven Customer Development Manager (E-Commerce) to join our team in Singapore.

This role is responsible for managing and growing key e-commerce accounts, driving online sales, and optimizing brand presence on major e-commerce platforms.

The ideal candidate will have strong account management skills, a deep understanding of e-commerce strategies, and the ability to drive revenue growth.

Account Management & Business Development

• Develop and maintain strong relationships with key e-commerce platforms

• Drive business growth through effective negotiation, promotional planning, and category management.

• Identify new opportunities to expand market share and optimize sales performance.

Sales & Performance Optimization
• Develop and execute account-specific strategies to achieve sales targets and business objectives.
• Monitor and analyze sales performance, consumer trends, and competitor activities to drive data-driven decision-making.
• Work closely with cross-functional teams (marketing, supply chain, and finance) to ensure seamless execution of e-commerce initiatives.

Campaign & Promotion Management
• Plan and execute promotional campaigns in collaboration with e-commerce partners.
• Optimize product listings, pricing strategies, and digital marketing efforts to maximize conversion rates.
• Analyze the effectiveness of campaigns and implement improvements for future activations.

Inventory & Supply Chain Coordination
• Work with internal teams to ensure accurate forecasting and timely replenishment of inventory.
• Monitor stock levels and resolve potential supply chain issues to prevent stockouts or overstock situations.

About Us

Huggies®.

Kleenex®.

Cottonelle®.

Scott®.

Kotex®.

Poise®.

Depend®.

Kimberly-Clark Professional®.

You already know our legendary brands—and so does the rest of the world.

In fact, millions o...