Operations Manager - Emergency Management & Response

DESCRIPTION

Michael Baker International is seeking an Operations Manager to help the Emergency Management and Response (EMR) office expand our footprint as well as managing projects.

This role will require leading business development activities outside the core contracts and the participation in and/ or leading of business development opportunities.

Your role will involve leading business development activities focused on building client relationships with targeted clients, gathering necessary information, fostering relationships, and supporting the development of proposals.

In EMR, we often manage the projects we win, with our sales leads seamlessly transitioning into project management roles.

This approach ensures continuity and strengthens client relationships.

Your role will include project management of projects at various complexity and funding level as well as maintain/enhance client contacts.

Responsibilities include:


* Responsible for developing, maintaining and growing client relations, including monitoring client satisfaction.


* Support disciplines that have existing client relationships and leverage those relationships in search of growth opportunities


* Assist the business development team, and clients, identify funding and procurement options


* Participate in formulating business development processes and enhancements including developing long range goals and objectives.


* Provide leadership and direction by mentoring and motivating staff on topics including business development and client relations.


* Participate in internal and external professional development activities.


* Stay knowledgeable of trends and current developments within contractor procurement and adapt to new client driven policies and programs.


* Coordinate business development activities within the office and department including go/ no go, decision inputs, client outreach and marketing, teaming agreements, proposal development and interview preparation.


* Fully engage in EMR pursuits to win new work, grow new work added and expand the business.


* Work across multiple teams and offices as needed.


* Reviews project proposal or plan to determine scope, time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project, as needed.


* Establishes work plan large and complex projects, arranges for staffing for each phase of project, and arranges for recruitment or assignment of project personnel as needed.


* Develops/implements project plans/methodologies for large, multi-discipline and significantly complex projects.


* Confers with project staff to outline workplan and to assign duties, responsibilities, and scope of authority; Manages the resources of the project, including all indirect resources.


* Performs advanced strategic analysis of project management development and success in order to ali...