Executive Director - Product Lead Payments

Do you love improving the lives of millions of customers and merchants by building innovative products? Are you excited about creating a fintech platform that fuels the next wave of growth in payments? Join the Wallet and Lending Innovation team, where talented product leaders are transforming buying and selling experiences and advancing digital payments.

The Wallet and Lending Innovation organization is a team of highly talented product leaders focused on delivering innovative payment experiences and platforms.

We're transforming buying and selling experiences for millions of our customer and nurturing the growth of digital payments.

As an Executive Director of Product and leader in the Wallet and Lending Innovation organization, you will conceptualize the next generation of payment platforms, drive innovative thinking and build seamless customer experiences that become the foundation of Chase digital payments and commerce experiences.

We're looking for someone who is customer obsessed, has a strong passion to lead "start-up" efforts in large companies, and a inclination for innovative thinking.

This product leader shall have the opportunity to lead a team of talented product managers and foster a culture of innovation, learning and collaboration.

As a leader on the team, you will be responsible for creating a vision and a roadmap, driving product development lifecycle, monitoring the platform performance and scaling the payments platforms to millions of customer.

Job responsibilities:


* Define the vision and strategy for the product line


* Conceptualize and create platforms and products from 0-1, including driving build and scale


* Lead and develop a team of product managers; foster an environment of motivation and collaboration


* Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance


* Partner closely with Technology, Design, and Analytics teams to lead product development efforts


* Define features and communicate requirements to engineering in clearly written documentation


* Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed


* Manage product backlog, production support, issue & defect resolution and prioritization


* Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities and skills:


* 10+ years of experience in financial services and product management


* Experience in online payments including digital wallets and money movement


* Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functions


* Passion for understanding customer needs and demonstrated ability to build scalable platforms


* Ability to think strategically while still being co...