Interpreter

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

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Time Type:
Part time

Department:
Interpreter Services

All Locations:
79 Paris Street

Position Summary:
As a Spanish Medical Interpreter, you will provide essential language interpretation services to patients and staff at our Health Center, ensuring clear communication in at least two languages.

You will play a key role in enhancing the quality of care for patients with Limited English Proficiency (LEP) by delivering accurate and culturally sensitive interpretation services.

Key Responsibilities:


* Adhere to the Code of Ethics for interpreters, ensuring patient confidentiality, direct verbatim interpretation, and professional conduct.


* After training, proficiently manage on-call staff messaging functions in Epic for patients with LEP.


* Respond to incoming calls from the Interpreter Services Line, handling last-minute requests from various departments.


* Provide interpretation services for a diverse patient population, including pediatric and geriatric patients, over the phone as needed.


* Identify and address issues to ensure the effective delivery of interpreter services in patient care areas.

Qualifications:


* Completion of a medical interpreter certification program is required.


* 1-2 years of Spanish interpreting experience in a medical setting within the United States.


* Proficiency in verbal and written communication in at least two languages.


* Ability to deliver culturally appropriate interpretation across various modes.


* Strong interpersonal skills and the ability to collaborate effectively with team members.


* Knowledge of patient rights and confidentiality.


* Computer skills are preferred.


* Highly motivated with excellent prioritization skills.

Benefits:


* Medical, dental, and vision coverage.


* Life and disability insurance.


* 401(k) retirement plan.


* Tuition reimbursement.


* Flexible spending and transportation accounts.


* Paid holidays, vacations, sick, and personal time.


* Generous staff development benefit.
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