Support Coordinator

Night Support Coordinator

Northumberland - Blyth and surrounding areas

Permanent, Full Time (37.5 hpw)

Earn £13.21 an hour (salary £25,838 per annum, pro rata)

Great benefits including 34 days leave and a Health Cash Plan!

Home, a place where you belong

Be part of a supportive, skilled, and compassionate team where your expertise is valued and your wellbeing matters.

We are calling all night owls to come and join us as our Support Coordinator.

You’ll play a vital role in helping customers with complex mental health needs feel safe, supported, and empowered.

If you prefer working through the night and being the calm, steady presence when others are resting then come and join us.

Your warmth, resilience, and a passion for supporting others is just what we are looking for.

What's in it for you?


* 34 days leave (including bank holidays and a "me day") 


* Paid time off for volunteering


* Matching Pension contributions (up to 7% with life assurance of up to 3x Basic Salary)


* Save up to £1140 yearly with our health cash plan, covering dental, optical and therapies


* Career path with development and an excellent training package


* Excellent benefits and rewards including supermarket discounts and travel expenses
 
Colleagues really matter to us, that's why we are the 10th Best Place in the UK for Wellbeing.

Typical day as a Support Coordinator


* Creating support plans with your customers and coordinating the shift. 


* Support customers with complex needs in daily living, tenancy and moving to independence.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Provide person-centred, compassionate support without rushing.


* Collaborate closely with colleagues for consistent, quality support    

You'll go home each day knowing that you have helped change our customers lives for the better, here, at one of the top ten Great Place to Work in the UK! 

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience creating person-centred support plans and guiding colleagues to follow them.


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach

We are unable to sponsor you for this role due to certificate limits, we review this regularly.

Our team

You’ll join Jamie and our Northumberland STEP team where we are super passionate about what we do! We’re really proud of our grow your own scheme and the opportunities it opens for our colleagues. We’re a supportive bunch and like to catch with a cuppa and choccy biscuit and put the world to rights. 

Job details 


* Working 8pm until 8am, on a 3 on 3 off working pattern. 


* Occasionally our customers’ needs mean your start and finish times may change.

Where we as...