Vice President, Technical Program Manager - Rewards

Join the Chase Rewards team, where we deliver innovative loyalty experiences that empower our customers to earn and redeem their Ultimate Rewards points.

As a Vice President, Technical Program Manager, you will play a crucial role in driving strategic initiatives and leading special projects focused on technology.

Be part of a dynamic team that values collaboration, innovation, and excellence.

Job Summary

As the Vice President, Technical Program Manager within the Chase Rewards team, you will oversee strategic initiatives and special projects, ensuring successful delivery of key priorities.

Reporting to the Head of Business Strategy and Operations for Rewards, with accountability to the Head of Technology for Rewards, you will collaborate with cross-functional teams to manage complex projects and track progress against modernization goals, OKRs, and other key initiatives.

Job Responsibilities


* Oversee and drive strategic initiatives and special projects, ensuring successful delivery of key priorities such as OKRs, TrueCD adoption, and YBIYRI.


* Integrate platform horizontals to ensure seamless functionality and operations.


* Develop and implement a framework and governance process to measure progress against modernization.


* Build and leverage relationships across technology, product, finance, and analytics teams to support key initiatives.


* Develop and maintain comprehensive project tracking and reporting systems for visibility and accountability.


* Deliver compelling reporting and communications to articulate strategy and performance to stakeholders.


* Provide oversight and guidance for technical initiatives, aligning with organizational strategy.


* Collaborate with Finance, HR, Recruiting, and the Central Agility Office to execute organizational strategy.


* Develop executive communications to gain leadership buy-in and support for technical teams.


* Support ad hoc strategic and operational projects as needed.

Required Qualifications, Capabilities, and Skills


* 7+ years of experience managing multiple projects in a dynamic, fast-paced environment.


* Proven ability to collaborate on both strategic and tactical levels.


* Strong organizational, multitasking, and prioritizing skills with attention to detail.


* Effective written and verbal communication skills, presenting facts and ideas clearly.


* Bachelor's degree or equivalent experience.

Preferred Qualifications, Capabilities, and Skills


* Experience in developing frameworks and governance processes.


* Strong leadership abilities and experience in cross-functional collaboration.


* Familiarity with project tracking and reporting systems.


* Ability to adapt to changes and manage risks effectively.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is ...