Operations Manager, Cash Services (Seattle)

Company

Federal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco — public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans.

As part of the nation’s central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S.

That means we seek and appreciate new perspectives and build opportunities to learn and grow.

At the SF Fed, we approach our work with integrity and a commitment to service

The Federal Reserve Bank of San Francisco is seeking a Cash Operations Manager in our Seattle Cash Office location.

As the Operations Manager, you will lead a large team focusing on operational excellence in the processing of US currency using complex, authentication, and piece sorting technology.

You will be responsible for developing a team that is accountable for driving operational excellence in a fast paced and highly regulated environment.

Our ideal candidate for this role is a proven operations and people leader with experience influencing multiple departments across an organization, is an excellent communicator, sets a high bar for themself, and is adept at developing and coaching talent.

If you are someone who thrives in a critical leadership position and gains personal satisfaction by leading a complex business, then this is for you!

Banking experience is not required.

Experience in military, manufacturing, automotive, biotech, electronics, energy, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments are also desired.

Location: Federal Reserve Bank - Seattle Branch ​

2700 Naches Ave SW, Renton, WA 98057

What you'll do


* Develop and lead a leadership team that's passionate about people development, operational excellence, and public service.


* Drive the implementation of the Cash Group and SF Bank strategies by coaching, motivating, and supporting the team; ensure there is a strong adoption and understanding of organizational objectives, vision, and values.


* Build a learning culture by ensuring operational leaders maximize the Bank’s career framework program (Navigate) to develop top talent through coaching, mentoring, on the job training, and defined learning paths (including education and certifications).


* Exercise agility by thinking strategically, executing tactically, and collaborating across numerous teams, levels, and situations.


* Engage team members during their shifts to maintain the highest levels of safety, quality, performance, and engagement.


* Forecast, monitor, and manage currency volumes, production capacity, labor resources, and budget to actual spend to ensure performance goals are achieved.

Use data driven insights to understand trends and inform decisions.


* Continuously monitor and assess operational activities to address gaps...