Manager, Operations

Job Summary:

The Operations Manager II will have program and supervisory responsibilities for multiple small-to-medium size programs (or a major subset of a larger program) conducted under limited supervision of a Director or Senior Manager.

The Operations Manager II holds financial accountability for the program and will maintain customer satisfaction by ensuring the manufacture of quality products delivered within budget and on or ahead of schedule.

The Operations Manager II supervises production operations and personnel for the assembly or precision components, subassemblies, complex parts or finished goods based on established methods and prints involving a variety of specialized techniques, equipment and skills and will ensure positive communication and employee relations and the consistent application of company policies.

Responsibilities and Tasks (listed in bullet format) in order of priority to be successful


* Under limited supervision of a Director, lead the functional team(s) supporting assigned program(s) to achieve production and customer schedules and the manufacture of quality products within cost and schedule requirements.



* Ensure compliance with contract terms.



* Assist Buyer/Planner with production scheduling and cost approval.



* Assist in proposal preparation, including profit projections, risk analysis and risk avoidance recommendations.

Coordinate activities with Production Engineering (Industrial Engineering, Manufacturing Engineering) to prepare BOE's and present to Director of Manufacturing for approval.



* Prepares production plans, schedules, manpower requirements and staffing plans.



* Supports the program manager with customer or customer representatives on program matters.

Effectively communicates program status, negotiate issues and maintain positive relations.



* Proactively identify problems, their root cause and recommend (or identify and lead team to recommend) suitable solution(s) to management.

Drive the implementation of improvements to remedy issue.



* Expand or maintain knowledge of state-of-the-art manufacturing practices like Lean, DFT, etc.

through study, seminars and networking.

Recommend proven, world-class manufacturing practices to senior management.

Champion those initiatives approved by management internally throughout the organization and externally to the customer.



* Drive cross-functional teams to implement continuous improvement projects in Continuous Improvement manufacturing and appropriate quality standards/certifications.



* Regularly provide constructive, performance feedback.

Proactively correct performance deficiencies using the Performance Improvement Plan (PIP) process through all the required steps.



* Supervise the timely and accurate reporting of labor and production data.

Perform Labor Administrative Requirements for Represented Staff members on IPT.



* Monitor labor and expense budgets and institute necessary cos...