Amenity and Lifestyle Manager

The Amenity and Lifestyle Manager is responsible for developing, facilitating and maintaining a full schedule of events and activities for the community.

This includes planning, coordination and execution of all clubs, classes, activities and programming.

RESPONSIBILITIES


* Manage community lifestyle and recreation programing.


* Manage budgets, schedules, lifestyle operations, maintenance, and housekeeping.

These items include both long and short-term operations.


* Hire, train, schedule, and manage staff for office, community, and lifestyle department.


* Responsible for safety of members, guests, and associates when on premises of participating in activities.


* Responsible for community communications such as newsletters, website, social media, work order and recreation software.


* Responsible for all community program revenue and expenditures.


* Maintain all signage within clubhouse, including displays, club boards, and general information.


* Coordinate partnerships with outside organizations and sponsors.


* Oversee coordination of facility rentals and reservations.


* Manage vendors, program instructors and event contracts.


* Prepare special reports, present programming update at Annual Meeting and attend Board of Directors meetings.



* Required to work events and recreation programs.

Includes working nights, holidays and weekends.


* Other duties as assigned.

QUALIFICATIONS


* Effective written and verbal communication skills


* Accurate and attentive to detail


* Proficient computer (Excel and Word)


* General knowledge of clubhouse operations


* Ability to problem solve and diplomatically handle customer issues

EDUCATION, EXPERIENCE AND SKILLS

Education/Experience : BS degree and 1-3 years experience in event planning or an equivalent combination of education and experience

Licenses/Certifications : Valid Driver's License

Technical : Basic proficiency with Microsoft Office applications & internet.

Experience working with social media.

Communication : Must have experience working with the public.

Communicates clearly & professionally.

Contributes to a positive internal & external customer experience.

Willing to help others.

Maintains composure in challenging situations.

Problem Solving & Quality : Pays attention to detail.

Identifies & solves problems.

Escalates issues accordingly.

Checks work for quality.

Managing For Results : Works well with supervision.

Takes projects to completion.

Follows all company policies & SOPs.

Manages multiple tasks.

Leadership & Initiative : Demonstrates a positive attitude.

Acts in accordance with company vision, mission & values.

Takes accountability for own performance.

Willing to take on additional assignments.

PHYSICAL DEMANDS

Must be able to: work outdoors including hot & cold temperatures, frequently lift 50 pounds; load, unload & move large equipment, continuously walk and stand for extended periods of time....