Manager, Customer Support - Commercial Operations (Irvine, CA) Johnson and Johnson MedTech, Electrop

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Customer Management

Job Sub Function:
Customer Service Operations

Job Category:
People Leader

All Job Posting Locations:
Irvine, California, United States of America

Job Description:

Johnson & Johnson MedTech Electrophysiology is recruiting for a Manager, Customer Support within the Electrophysiology (EP) business unit based in Irvine, CA.

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity.

Learn more at https://www.jnj.com/. 

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke.

You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness.

Learn more at https://www.jnj.com/medtech.

Position Overview

We are seeking a transformational leader to join our Commercial Operations organization as a Manager, Customer Support.

This high-impact role is designed for a trailblazer who thrives on challenging the status quo, identifying bold opportunities to innovate, streamline processes, and elevate team performance.

Based in Irvine, CA, this individual will serve as a strategic bridge between Customer Support and the Commercial Sales organization, driving execution of programs that fuel our commercial growth at Johnson & Johnson MedTech Electrophysiology (EP).

This role is ideal for a forward-thinking, people-focused leader who embraces change, fosters innovation, and is passionate about developing future leaders.

You will oversee a team responsible for customer onboarding, capital and disposable program management and execution, and field sales support—building a ...