Field Service Technician

The Field Service Technician I will be responsible for assisting in the manufacture, install and perform repair service on all Salient Systems.

Will build and test electronics and computer-based products while in a manufacturing environment for Salient.

Will be responsible for providing field service support and/or any general labor that may be required for Salient System customers.

Essential Functions:
1.

Assemble and test complex electronic assemblies per documented assembly instructions (work instructions)
2.

Assist with the install of WILDs on customer railroads (domestic & internationally)
3.

Work with other team members to support installation, repair, and calibration of customer owned WILDs (this requires travel)
4.

Follow all company ISO Quality processes and procedures
5.

Report all travel expenses and supply timely expense reports
6.

Support Operations & Engineering investigations as needed
7.

Travel extensively on a weekly basis throughout North America and occasionally oversees; some weekend travel required
8.

Overtime hours may be necessary as workloads dictate.

This may include weekdays, weekends and/or holidays.
9.

Other tasks as the individual may be directed to perform

Experience, Education & License Requirements:


* High School Diploma required; trade school, journeyman or certificate preferred


* 1-3 years prior mechanical, electrical/electronic experience preferred


* Strong communication (verbal and written) and time management skills


* Experience with Microsoft Office Software (Word, Excel, PowerPoint, etc.) preferred


* US Passport or ability to be granted a US Passport


* Valid Driver’s License

Skills & Abilities:


* Ability to solder electronics


* Good visual acuity 


* Demonstrated ability to work in a team


* General knowledge of Electricity/Electronics


* Knowledge of Internet Protocol (IP) Communications.


* Ability to read and understand electronic spreadsheets


* Ability to work safely in a variety of work settings


* Safe use of hand tools (i.e., electric drill, hammers, saws, etc.)


* Serial communications using Hyperterm or other serial emulation programs e.g.

Minicom or Zoc


* Electronic Static Discharge (ESD) safe practices

Competencies:


* Teamwork/facilitates collaboration


* Communication


* Customer focus


* Integrity & trust


* Continuous improvement


* Adaptability/flexibility


* Accountability/work ethic


* Attention to detail/time management


* Critical thinking

The Benefits:


* Medical, dental, vision benefits the first day of the month after hire


* Market-leading 401(k) program with company match


* 10 paid holidays per year and PTO accrual plan


* Paid Sick Leave


* Paid Parental Leave


* 100% tuition reimbursement


* Career development and advancement opportunities

In return, we offer an opportunity to build a solid career ...