Signature Closer Sr. Client Services Representative

At Stewart, we know that success begins with great people.

As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S.

News & World Report, and a 2025 Top Workplace by USA Today.

We are committed to helping you own, develop, and nurture your career.

We invest in your career journey because we understand that as you grow, so does our company.

And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve.

You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve.

Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies.

To learn more about Stewart, visit stewart.com/about. 

More information can be found on stewart.com.

Get title industry information and insights at stewart.com/insights.

Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Provides assistance with general customers service inquiries, scheduling, troubleshooting issues, and ensuring a seamless experience.

rimary responsibilities will include responding to inquiries via phone, email, and chat, resolving scheduling conflicts, and maintaining accurate records within our system.

Our ideal candidate will work Monday – Friday 1pm-9pm EST

Job Responsibilities


* Supports real estate transactions by assisting internal and external customers and clients with various inquiries by providing a high level of customer service


* Respond to inquiries via phone, email, and chat with professionalism and efficiency.


* Implements and supports strategies and initiatives focused on building and maintaining client relationships


* Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively


* Understands how own team integrates with related teams to accomplish objectives


* Impacts the quality, timeliness and effectiveness of the team through own work


* Recognizes and solves atypical problems that occur infrequently


* Evaluates and selects solutions from existing precedents or procedures


* Communicates and explains complex information, including interdependencies within the team and others


* Works under limited supervision and may use discretion to modify work practices and processes to achieve results or improve efficiency


* Individual contributor acting as a resource for less experienced team members; does not have s...