Assistant Manager - In Room Dining - F&B Service - InterContinental® Dubai Festival City

Do you see yourself as the Assistant Outlet Manager of our In Room Dining team at InterContinental® Hotel Dubai Festival City?

What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you.

We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies.  Imagine working for a company that gives you Room to be yourself.  Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels.

These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites.

In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities.

We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one.

We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day:


* Effectively manage the restaurant by ensuring the following:
+ Oversee the Implementation of standards as detailed in the departmental standards and procedures manual.
+ Adhere to opening and closing procedures.
+ Adhere to bill paying procedures.
+ Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc.
+ Encourage and motivate staff to provide optimum service during all shifts.


* Share recommendations and guest comments to Chef and Cluster Director of Food and Beverage to reflect current customer profile.


* Anticipate market changes and review operations when necessary.


* Create positive publicity opportunities.


* Manage customer database and utilise effectively.


* Performance Management.


* Up-sell property facilities.


* Actively pursue cost saving measures.


* Recycle wherever possible.


* Stock control.


* Health and Safety & HACCP.

What we need from you:


* Great communication skills


* Leadership skills


* Warm and inviting personality


* Ability to think calmly under pressure


* Willingness to learn open-mindedly


* Passion of food and curiosity for something new


* At least 2 experienced in similar role

What you can expect from us:

We give our people everything they need to succe...