Lead Technical Program Manager - Payments Technology

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Commercial & Investment Bank's Payments Technology Group, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.

As an individual contributor leader, you will take ownership of the team's performance by understanding the intricacies of the business and technology.

You will act as a catalyst in changing the team and organizational culture towards agile delivery.

You will also own delivery of your team's business-aligned objectives, produce project plans, provide regular status reporting to key stakeholders, manage risks and resolve any potential roadblocks.

This team builds and maintains the technology that helps us safely service the world's important corporations, governments, and institutions.

We help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.

The position is within Payments - Digital Channels and Connectivity organization, responsible for mission-critical client-facing payments applications.

The role requires working with multiple large teams on multiple simultaneous product development value streams.

Job responsibilities


* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions


* Work with the Product Owner to align the team with the product vision, sprint goals, and other necessary information.


* Define an agility improvement roadmap and iteratively focus on improvements.


* Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts.


* Champion continuous improvement activities to reduce waste and increase productivity; coach teams to conduct continuous improvement events.


* Seek opportunities for improvement to the overall effectiveness of teams and the organization using data.


* Communicate organizational impediments to leadership; proactively clear impediments for the team.


* Embrace the concept of continuous learning in your own journey and instill the same in the team(s) you lead.


* Act in the capacity of Chief of Staff for Senior Leadership, responsible for resourcing, budget planning, executive communications, among others.

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization


* Strong familiarity and adherence to core Agile values and principles.


* Previous experience with JIRA, Confluence, Figma, and other collaboration tools.


* Experience in scaled agile frameworks su...