Analytics & Operational Excellence Specialist

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Sales Enablement

Job Sub Function:
Sales Effectiveness

Job Category:
Business Enablement/Support

All Job Posting Locations:
Milano, Italy

Job Description:

Johnson & Johnson Innovative Medicine is looking for an Analytics & Operational Excellence Specialist to join the Commercial Excellence & Business Transformation Department.

The Commercial Excellence & Business Transformation Department helps develop high value-added projects for our clients, provide in-depth market analysis and intelligence to support business strategy, and coordinate primary and secondary market research.

The Analytics & Operational Excellence Specialist provides 360-degree operational support to the other members of the Business Intelligence team, with the goal of integrating analytical expertise into the business, identifying and grounding value-added projects for other business functions, leveraging analytical and data-driven solutions.

The Analytics & Operational Excellence Specialist is familiar with advanced reporting tools (e.g., Qlik).

The person we are looking for must be able to manage the construction and presentation of numerical/statistical reports and analyses and then be able to translate those analyses into recommendations for subsequent action plans.

In detail, the Analytics & Operational Excellence Specialist is responsible for the following activities:

Business Analytics & Operations


* Leverages insights from CRM (Customer Relationship Management) system for appropriate customer segmentation;


* Collaborates with BIMs (Business Intelligence Managers) to define needs related to the CRM system and prepares all data analysis to measure the business impact of different business activities;


* Participates operationally in the construction of "Product Dashboards" and in automating processes wherever possible;

Sales Force Sizing & Effectiveness


* Supports the internal stakeholder in the development of planning and methodologies to verify the effectiveness and efficiency of the Field Force;


* Supports the internal stakeholder in the sizing and geographical allocation of the Field Force by providing specific analyses and simulations, using dedicated tools;

Process Improvement and Change Management


* Provides methodological and analytical support to BIMs;


* Actively promotes the culture of "sharing best practices"

Health care compliance and Pharmacovigilance:


* Ensures...