Account Manager CI

JOB DESCRIPTION

StreamLabs Water Inc., a leader in smart water monitoring and leak detection solutions, is seeking a dynamic and results-driven Account Manager - CI to join our team.

This role focuses on acquiring new local and regional accounts, building trusted relationships with key decision-makers, and driving the growth of our innovative water management products and services.

The ideal candidate will have a strong understanding of customer needs, the water technology industry, and the competitive landscape, as well as the ability to develop and execute strategic account plans.

This position requires excellent communication, analytical, and relationship-building skills to ensure customer satisfaction and achieve business objectives.

Key Responsibilities:

Account Acquisition & Relationship Management:


* Focus on acquiring CI accounts to promote and sell StreamLabs Water Inc.'s smart water monitoring and leak detection solutions.


* Establish and nurture trusted relationships with key decision-makers within CI, including underwriters, risk engineers, and key practice areas (e.g., Builders Risk, Healthcare, Hospitality, and Retail, etc.)


* Meet with customers to discuss their water management needs, gather feedback, and communicate the value of StreamLabs' products, services, and solutions.


* Build an in-depth understanding of customers' organizations, sustainability goals, and operational challenges to better address their needs.


* Gather and document information about customers' key leaders/decision-makers, including their roles, perspectives, and decision-making styles.

Strategic Account Planning & Sales Execution:


* Develop and manage dynamic branch- and regional-level account plans


* Identify and quantify sales opportunities within the territory, prioritizing efforts based on likelihood of success and alignment with company goals.


* Analyze past sales reports and customer data to determine the effectiveness of marketing campaigns and translate learnings into actionable strategies.


* Utilize CRM tools and other resources to identify potential customers and maintain a robust sales pipeline.


* Evaluate sales performance to identify strong and weak accounts, adjusting strategies to maximize growth opportunities.

Customer-Centric Solutions & Business Development:


* Identify signals that customers may need additional products or services, such as leak detection systems, water usage analytics, or remote monitoring solutions, and navigate internal channels to address these needs.


* Help customers explore and understand their broader water management challenges, recommending tailored solutions that align with their sustainability and operational goals.


* Support the interpretation of data to assess the performance of StreamLabs' products and services against customer expectations.


* Collaborate with internal teams, including product development and customer support, to cr...