Salesforce Software Engineer III

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Salesforce Software Engineer III at JPMorgan Chase within the Consumer and Community Banking-Home Lending team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.

You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities



* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems


* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems


* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development


* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems


* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture


* Contributes to software engineering communities of practice and events that explore new and emerging technologies


* Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills


* Formal training or certification on software engineering concepts and 3+ years applied experience


* Hands-on practical experience in system design, application development, testing, and operational stability


* Knowledge of Salesforce capabilities - customization of objects, fields, record types, profiles, permission sets, page layouts, dynamic forms, validation rules, flows, email alerts, approval processes, list views, reports and dashboards


* Conversant in Sales Cloud, Service Cloud, and FSC along with good understanding of OMNI Channel


* Strong understanding of Salesforce Programming and Administration concepts like Lightning Web Components (LWC), Aura Components, Apex, Flows, Async Apex, Custom Metadata, Triggers, SOQL and Assignment rules


* Knowledge of Salesforce Agentforce integration and customization including leveraging of Agentforce capabilities such as Prompt builder, Topic configuration, and workflow automation


* Deep understanding of Salesforce APIs(REST API, BULK API) and its integration capabilities


* Working Knowledge of AURA framework, Lightning Design system and Omni Channel


* Overall knowledge of the Software Development Life Cycle


* Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
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