Business Development Manager (Order Management Solutions)-Ryton-on-Dunsmore

Business Development Manager (Order Management Solutions) – Ryton-on-Dunsmore
 

Who is DHL Global Forwarding?

DHL Global Forwarding (DGF) is part of the DHL Group.  While the DHL Group employs more than 580,000 people globally, DGF has around 31,000 freight forwarding experts in more than 190 countries around the world, with around 1,000 of us based in the UK across 15 Sites.  As the experts in Freight Forwarding since 1815, we are the global specialists in Air, Ocean and Rail Freight.
 

You name it, we’ve shipped it - from brown bears to aircraft engines, to lifesaving medicines and luxury cars! We are also proud to partner with some of the well-known global sporting series, movie franchises and music tours.
 

Our people are at the heart of what we do, and we’re committed to helping our Forwarders to realise their full potential, supported by our own development journey - Certified International Forwarder

(CIF).
 

Our Values

Every day we are guided by our values: Passion, Entrepreneurship, Excellence and Teamwork.

We are extremely passionate about our people and what we do, which is why DHL Global Forwarding is recognised as a Top Employer and a Great Place to Work, because we are specialists in providing Excellence, Simply Delivered.
 

In addition to our values, we promote an open and honest feedback culture based on Respect & Results, whereby our employees embrace diversity, equity, inclusion and belonging, while ensuring that we never compromise our integrity and compliance.
 

Role Overview

As the Business Development manager, you will be the subject matter expert for Order Management Solutions (OMS) working in partnership with DHL Sales to enable the OMS product to enable on our Growth and EBIT targets.
 

Key Responsibilities:


* Deliver business development and revenue growth for Order Management Solutions in both the UK and European markets.


* Identify and pursue strategic opportunities with new clients.


* Develop retention, upsell and cross-sell strategies with our existing customers.


* Collaborate with internal teams to tailor solutions that meet client needs.


* Maintain strong relationships with key stakeholders and decision-makers.


* Monitor market trends and competitor activity to inform business strategy of future needs.


* Represent DHL professionally at industry events and client meetings.


* Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g.

anti-corruption


* Contribute to the First Choice continuous improvement program

   

Skills and Experience:


* Customer obsessed - Able to translate the services we provide into compelling Service, Value and Commercial propositions.


* Managing relationships - create trusting customer relationships at all levels to deliver business growth and excellent service outcomes.


* Teamwork, managing effective communication with all relevant stakeholders.

Kee...