Software Release Management - Payments - Senior associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Omnichannel solutions, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

We are seeking a motivated Acceptance & Delivery Associate to join our team.

The ideal candidate will be responsible for validating software deliverables from our vendor OEM & ODM before passing them to our internal development team.

This role involves performing automation testing, reporting, and rejecting deliveries when necessary.

Additionally, the candidate will manage the delivery process, including packaging, validation, and adjusting the SOP for our 3PL (third-party logistics vendor) responsible for customizing our Android payment terminals with the software package.

The role requires running tests on the customization station to verify compatibility, collecting logs from our 3PL in case of issues, and creating tickets for our development team to address.

Job responsibilities



* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery


* Considers and plans for upstream and downstream implications of new product features on the overall product experience


* Writes the requirements, epics, and user stories to support product development


* Validate software deliverables from OEM & ODM vendors.


* Perform automation testing and report/reject deliveries as needed.


* Conduct non-regression testing and drive automation QA for patch and new feature delivery; Create new scripts for our automation QA tool to expand QA coverage.


* Package, validate, and adjust SOP for 3PL customization of Android payment terminals; Run tests on the customization station to verify compatibility.


* Collect logs from 3PL in case of issues and reproduce them to create tickets for the development team.


* Open tickets with internal and external teams and close issues after validation.


* Collaborate with the development team to ensure timely resolution of issues.


* Create and review apps and scripts for customization stations and automation QA tools using Python, Android, and Java; Document and release validated software to stakeholders.

Required qualifications, capabilities, and skills



* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in pro...