Manager, Customer Development

Manager, Customer Development

Job Description

Your Job:

CDM deals with frontlines of accounts as well as senior management and is expected to do regular business reviews with key stakeholders of the major accounts.

This position also works with KCPI’s Sales Operations Department, Marketing Department, Trade Marketing Group, Supply Chain Department and Finance Department to develop specific account activities that would increase offtake in their own respective portfolios.

The position has a main responsibility in making the K-C products available in the assigned key account branches as well as ensuring implementation and execution of marketing promos/programs. This position interacts and engages with the different representatives of each department that she/he works with.

Representative of the assigned Key Account and the different representatives of the different K-C departments.

CDM will provide also the support needed by each of departments he/she works with.

The support needed to successfully execute Marketing Department’s programs, remind the account and monitor collections and payments of the account to help Finance and others.

From time to time, they may be required to assist their colleagues in other divisions such as Marketing, Supply Chain and Finance.

In your Customer Development Manager role, you’ll help us deliver better care for billions of people around the world.

About Us:

People have looked to Kimberly-Clark brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day.

From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet.

Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise, Depend brands improve the lives of people around the world. Kimberly-Clark proudly leads the way in providing better care for a better world.

Kimberly-Clark proudly leads the way in providing better care for a better world.

Led by Purpose.

Driven by You

Role Overview & Primary Accountabilities:


* Develops, implements, and monitors plans towards the achievement of targets of his/her accounts.

He/she provides daily work direction so that sales targets are achieved within budget spend rate. 


* Direct responsibility for achievement of sales targets of assigned accounts/territories. 


* Develop plans to address variation versus Budgets, provide demand forecast for responsible area/accounts.


* Manage Trade Promotional Budget.


* Maximize sales and manage the allocated Trade Fund to generate the desired profitable sales mix.


* Develop plans to address variation versus Budgets, provide demand forecast for responsible area.

Develop and implement customer business plan in alignment with the areas or account’s strategic Sales, Marketing and Category plan.


* To ac...