Onboarding Service Trainer - Kansas City

Why Join Altec?

Altec is currently seeking a Technical Trainer in the Altec Service Group to facilitate on-the-job training and classroom activities focused on basic skills for hourly and/or salaried associates.

Assess training effectiveness by observing skills and/or administering tests.

This position may assist or be responsible for creation of training content, curriculum or job aids on an as-needed basis.

May serve as a lead resource for other Trainers.

The preferred hire will live in Kansas City, MO.

Basic Qualifications, Experience, and Skills Required

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.


* Four year degree highly desired or equivalent directly applicable experience on a year-for-year basis

Plus one of the following experience levels preferred:


* Minimum of one year of classroom training facilitation experience, or


* Minimum of one year of facilitating training sessions or RCI events at Altec

Also,


* Exceptional written and verbal communication and facilitation skills


* Excellent problem solving, researching, and documentation skills


* A "can-do" approach and a passion to encourage the same in others


* Excellent analytical skills and attention to detail


* Flexible in a fast-paced environment with frequent updates

Major Responsibilities


* Facilitate both on-the-job training and classroom activities for basic skills.


* Assess training effectiveness by observing skills and/or administering tests.


* Partner with subject matter experts and/or designers to modify or create training and reference materials.


* Ensure training materials are continuously updated based on current best practices, changing needs, and student feedback.


* Maintain training records, run reports, and schedule appropriate training activities to meet needs.


* Partner with Subject Matter Experts and continuously interface with management to ensure training activities meet management's current business priorities.


* Pursue deep understanding of learner roles, solicit feedback, and assess performance to ensure training solutions meet the needs of the end user.


* On an as-needed basis, create training content, curriculum, procedures and/or job aids


* Work with the Training Manager or HR Manager to ensure new hire employee engagement and morale is high throughout the training process


* Assist in gathering statistical performance feedback on learners to share with the Training Manager or HR Manager


* Use appropriate judgment in upward communication regarding department or employee concerns

Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork

Altec Industries, Inc.

and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop,...