Operations Manager

SUMMARY:

We have an exciting new Operations Manager opening that will be responsible for oversight of a growing data center logistics support program and will lead a crew of 40 existing employees & contractors now and which is expected to surpass 80 employees & contractors in 2026.

The Operations Manager will have the responsibility of managing local drivers and warehousing operations for The Armstrong Company and will report to the President.    

KEY RESPONSIBILITIES:


* Manage the overall operations of the company to ensure safety, quality, & profitability goals are exceeded.


* Oversee the planning, dispatch, and training of our contractors and crews to maximize revenue and provide excellent service to our customers.


* Oversee safety program to ensure compliance with all Federally Regulated DOT standards and exceed all enterprise safety goals. 


* Recruit talented new drivers and crew members to continually grow our fleet and improve our quality.


* On-call communications for over-the-road drivers.


* Oversee warehousing operations to ensure proper staffing levels and all OSHA standards are met.


* Implement and maintain warehousing systems, procedures, and standards to ensure all storage is accounted for and billed with accuracy and timeliness.


* Ensure that paperwork procedures are implemented for accurate and timely billing of all work performed.


* Lead weekly dock meetings or any other recurring training as mandated by Armstrong senior management. 


* Manage shop operations and vehicle maintenance to minimize overall costs and ensure compliance with all DOT standards.  Keep vehicle maintenance files in accordance with DOT standards. 


* Oversee the maintenance of building grounds and warehouses to ensure a clean, safe, and professional operating environment is maintained.


* Serve as the liaison for our contractors for all safety, financial, quality, or operational concerns. 


* Act in accordance with Armstrong DNA at all times, leading by example for our departments and crews.

MINIMUM QUALIFICATIONS:  


* Bachelor’s degree or equivalent industry experience in telecommunications switching and network hubs, broadcast/media distribution centers, IXPs, financial trading infrastructures, energy-intensive industrial facilities, airport and transportation operations centers, etc.


* Minimum of five (5) years’ experience of Transportation/Warehousing experience. 


* Proven leadership and management skills.


* Excellent vertical communication skills with the ability to motivate and lead as well as correct and improve


* Knowledge of operations, customer service and safety programs.


* Knowledge of operational and quality reporting systems and ability to analyze data.


* Proven communication, strategic thinking, and leadership skills.


* Strong problem-solving ability and analytical skills, including root cause analysis.


* Highly organi...