Receptionist

Title: Receptionist Department: Technical Operations
Union: Teamsters 853 Grade: 1

Position Summary

The Receptionist ensures every visitor or phone call is directed to the appropriate staff member in the assigned office.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities


* Answers and efficiently routes incoming calls accordingly.


* Documents and distributes messages as necessary.


* Greets visitors to the reception area and contacts appropriate staff to assist.


* Maintains lobby and reception area in an organized and professional manner.


* Performs clerical duties such as filing and preparing documents for mailing as needed.


* Performs other duties as assigned.

Minimum Qualifications


* High school diploma or GED.


* Six months of experience working in a receptionist or customer service role.


* Professional communication and customer service skills.


* Ability to maintain professional composure in high traffic situations.


* Computer proficiency including Microsoft Office tools and applications.

Preferred Qualifications


* Experience interacting with all levels of an organization and its clients.


* Understanding of Taft-Hartley environment.



*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job.

Duties, responsibilities and activities may change at any time with or without notice.

Working Conditions/Physical Effort


* Prolonged periods of sitting at a desk and working on a computer.


* Must be able to lift up to 15 pounds at times.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.

If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com , and we would be happy to assist you.

Please note that in compliance with certain state law, we are displaying salary.

This rate is intended for hires into this location.

Compensation: $19.00/hr

Zenith American Solutions

Real People.

Real Solutions.

National Reach.

Local Expertise.

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates ove...