AI Customer Engagement Analyst Intern

AI Customer Engagement Analyst Intern

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

Job Family Definition:

College/University Graduate hires (within 12 months of graduation per the company's definition) undergoing a specific training and development path within the EMEA Graduate Program.

Management Level Definition:

Responsibilities:


* Support senior team members on assigned technical projects as determined by the business unit.


* Rework and help build AI enabled workflows into processes


* Help identify and troubleshoot technical issues, providing support and suggesting solutions.


* Assist with maintaining and updating hardware, software, and other technical systems.


* Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues.


* Actively engage in learning about new technologies and methodologies relevant to work.


* Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner.


* Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives.

Education & Experience:


* Currently pursuing a Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field.


* Familiarity with programming languages or technical tools relevant to the role.

Knowledge & Skills:


* Basic programming or scripting knowledge (e.g., Python)


* Knowledge of workflow AI tools (e,g,.

Langflow)


* Strong interest in AI tools, workflows, and a passion for learning.


* Excellent communication and interpersonal skills.


* Strong problem-solving and analytical skills.


* Time management skills and working with strict deadlines.


* A collaborative, solution-focused mindset and overall sense of urgency.

Impact/Scope:


* University students actively enrolled in a university/college/institution pursuing a Bachelor's degree in a technical area of study, and who typically works during school breaks and then returns to their university.

While this applies to most interns, there may be opportunities for full-time students...