Sales Associate, HSR

General Role

As a Sales Associate, you will join a dynamic, progressive and highly experienced sales team, available to work with a 5-day work week roster including weekends.

This role will assist the team in all aspects of the Hermès Boutique within Hermès standards of image and services worldwide.

In this role, you will be contributing to all sales activities in store.

Delivering quality and exceptional service including identifying customers' needs, developing client relationships, sales, and delivering post-sale services.

Main Responsibilities:


* Responsible for the daily store operational duties


* Responsible for all sales activities related to selected métiers (product categories)


* Delivers exceptional client service and maintains a pleasant shopping environment consistent with our brand image


* Establish and maintain relationships with all clients


* Keep customers informed on new products or services, changes, etc.


* Identifies and handles client enquiries and concerns


* Executes sales plans and participates in in store animations and communication events


* Communicates feedback gathered through in-store activities to store management


* Other duties as assigned

Requirements & Capabilities:


* Passionate in retail industry, fresh graduates are welcome to apply.


* Strong communications skills


* Fluent in English, other languages are a plus


* A team player who embodies the values of the House


* Positive attitude, energetic and strong work ethic


* Service oriented and enjoys genuine connections with clients


* Able to work in a rapid retail environment


* Computer skills and mobile device skills required

"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde.

Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.

L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.

Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."