Night Auditor | Holiday Inn Sydney Potts Point

Travel is a journey.

We help make it a joy. 

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week.

We thrive on making our guests stays brighter, helping them create memories that will last a lifetime.

Irresistible smiles are our specialty.

We should know, we’ve been on our journey since 1952.

So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family. 

What’s the job? 

As Night Auditor, you’re responsible for all overnight activities such as reception, reservations, telephone services, checking guests in/out, rooming of all guest and cashiering.

You’ll also carry out daily hotel auditing and balancing of guest house accounts, including all transactions in partnership with the Night Manager or one of our Hotel Services Assistant Managers. 

Your day to day

Support the Night Manager in overseeing all hotel operations overnight 

Ensure guests receive prompt, professional service, personal recognition and a seamless Front & Back of House experience throughout their stay.  

Support and ensure Front Office staff provides guests with prompt service, professional attention and personal recognition. 

Be the first responder - know how to respond to emergency situations promptly and calmly 

Ensure all credit and financial transactions are handled in a secure manner.

Maintain cashiers float, ensuring accurate daily report of all money received, performs the audit balances and prepares all works for audit in an orderly fashion 

Oversee night audit function and preparation of daily financial reports.

Work closely with our finance team to ensure the auditing and reporting process has a high level of detail overnight 

Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.  

Demonstrates our One Step Ahead Service Behaviours: Create confidence, Encourage success and Make it happen; and is aligned to True Hospitality service skills expectations. 

Champion IHG Rewards Club and ensure team are 100% compliant in their training and delivery of standards. 

What we need from you


* Valid Responsible Service of Alcohol competency card is required 



* A passionate team player, ability to work in a fast-paced environment and priortise workloads 



* Qualifications in Hotel Management and/or in Business Administration related field preferred  



* Computer savvy and particularly versed in Microsoft Excel with strong financial acumen/understanding of basic accounting principles 



* Minimum 6-12 months experience in a Guest Services/Front Office related position, preferably within a hotel/hospitality environment 



* Excellent communication skills, bilingual or multilingual language skills are advantageous   

What you can expect from us

We give our peop...