Senior Manager, Area Operations

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions.

With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.

We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is: $100,000 - $110,000

As a Senior Manager, Area Operations at RXO, you will have P&L responsibility for an assigned area and manage all aspects of operations and continuous improvement at your assigned Last Mile Hubs (LMH) within the area.

You will lead a team of Site Leaders, interact with key customer contacts, and have accountability for driving operational efficiency while improving the overall customer experience.

You will also work closely with sales to drive business growth to the LMHs in your region.

What your day-to-day will look like:


* Oversee budgetary goals and enhance financial performance through strategic opportunities


* Establish and monitor performance metrics and KPIs to guide decision-making and ensure compliance


* Manage claims, quality, safety, and engagement for optimal operational standards


* Conduct regular site audits, developing action plans to meet organizational expectations


* Lead a team of site leaders, fostering accountability and operational efficiency


* Champion professional development through ongoing coaching and collaboration with the Learning & Development team


* Partner with the national sales team to identify growth opportunities


* Conduct market analysis to understand competitors and socioeconomic trends


* Manage supervisory responsibilities in alignment with organizational policies, including hiring, training, performance appraisal, and conflict resolution

What you’ll need to excel:

At a minimum, you’ll need:


* 5 years of leadership in operations, delivery, distribution logistics or facility/warehouse management.


* Strong Fluency using Windows applications and Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint and Teams


* Exceptional aptitude for understanding and analyzing large amounts of data from multiple sources

It’d be great if you also have:


* Bachelor’s in Business, Logistics or related field


* Effective organizational, leadership and presentation skills


* Strong business focus with demonstrated ability to act in partnership with management teams and key stakeholders


* Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.

We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.

If you’re driven and looking for a place to grow,...