Vice President, Operations

Harris Healthcare BU has an opportunity for a unique individual looking to flex and build on personal and professional strengths in a high-profile role. 

We’re seeking an action oriented and strategically agile leader to own the business strategy and results for a group of healthcare software solutions.

 This person will work with customers, team members and partners to implement and support EHR hospital software.

The Harris Healthcare BU has an opportunity for a unique individual looking to flex and build on personal and professional strengths in a high-profile role. 

We’re seeking an action oriented and strategically agile leader to own the business strategy and results for a group of healthcare software solutions.

 This person will work with customers, team members and partners to implement and support EHR hospital software.

 

Does this describe you?



* Prefer more autonomy and less direction in reaching goals 


* Find collaborating with colleagues energizing 


* Like to question the status quo 


* Need to explore “why not?” before dismissing an option 


* Comfortable experimenting with conflicting concepts 


* Expect and welcome accountability 


* Uncomfortable with delays and stagnation 


* Able to start and sustain meaningful relationships with peers, teams and customers 


* Thrives in difficult situations and in finding solutions 


* Get excited by creating and improving processes to streamline implementing software

Those attributes will help in achieving these goals for the role: 



* Manage all billable and non-billable team activities to improve the billable utilization


* Monitor, challenge and implement methodologies to speed up the implementation processes


* Implement processes and practices to achieve financial, employee and client success measures


* Strategic planning for operational growth


* ·Collaborate with the R&D department to meet customer requirements and market needs


* Lead with the Harris Core Values


* Manage all revenue streams associated with Operations


* Innovate on ways to efficiently implement new software


* Create and maintain effective collaboration between the variety of experts on staff 


* Experience in Project Management


* Ability to speak French a plus for this position

Our expectation of some actions you will take: 



* Form cross-functional teams of experts to drive constituent- and customer-driven enhancements 


* Collaborate with Sales on opportunities, share ownership on wins and losses 


* Modify current and create new implementation processes that increase competitive advantage 


* Engage with customers to build lasting, mutually beneficial relationships