LMS Specialist

TEXT ‘Work4ESGW’ to 773-770-4377 to apply

Apply at: www.esgw.org/jobs

Do you love building systems, solving problems, and helping people learn and grow? Easterseals-Goodwill (“ESGW”) is looking for a driven and customer-focused LMS Specialist to take ownership of our Learning Management System (“LMS”) and elevate training across the organization.

This is your chance to make a real impact by empowering our team members with the tools and resources they need to succeed.  If you thrive in a collaborative, fast-paced environment where continuous improvement is valued, this role is a great fit for you!

What You’ll Do


* Serve as the go-to expert for managing and optimizing ESGW’s UKG Learning Management System.


* Upload, test, and manage courses, SCORM files, and other training content.


* Manage user access and ensure smooth user experience.


* Generate and analyze reports to help leaders track training completion, compliance, and skill development.


* Partner with end users to troubleshoot issues and work with vendor support to resolve problems.


* Roll out system updates, support new learning launches, and onboard employees into the LMS.


* Train staff on LMS features, functionality, and best practices to maximize use.


* Consult on custom reporting and collaborate with leadership to align training with organizational goals.


* Continuously improve LMS processes and stay current on updates, upgrades, and industry trends.


* Work with tools such as Articulate 360, Canva, and PowerPoint to support learning initiatives.


* Troubleshoot issues and partners with vendor support (and sometimes IT) to resolve problems and keep the system running seamlessly.

Why ESGW?


* Meaningful mission: Help empower people and strengthen communities.


* Growth opportunities: Learn, grow, and develop your career with us.


* Collaborative environment: Work alongside people who care deeply about our mission and about each other.


* Inclusive culture: ESGW is proud to be an Affirmative Action/Equal Opportunity Employer.

We welcome applicants from all backgrounds.

What We’re Looking For


* Mindset: A self-starter who thrives on building systems, troubleshooting issues, and finding innovative solutions.


* Education: High school diploma or equivalent required; bachelor’s degree in HR, Education, Instructional Design, or related field preferred.


* Experience:



*
+ At least 1 year of experience as an LMS administrator/coordinator/specialist, training coordinator, or in project management.
+ Experience with UKG or other enterprise-level LMS platforms strongly preferred.
+ Strong technical aptitude with LMS platforms, reporting, and e-learning technology.
+ Familiarity with e-learning authoring tools (Articulate 360, Canva, PowerPoint) preferred.



* Skills: Excellent communication and customer service skills, ability to manage mu...